Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:
The Sr. Associate, Governance Management operates within the Technology & Operations (“T&O”) organization (First Line of Defense) and is accountable to manage key governance routines across T&O to drive effective and consistent execution of the Enterprise Governance and Risk Management Frameworks. The incumbent will ensure that the T&O governance model supports the needs of the organization and evolve the model as required as the environment changes. This role will also work closely with executive leadership to define, maintain, and measure execution of the T&O strategies. The Sr. Associate must be able to effectively collaborate with various stakeholders while influencing strategic goals.

• Governance Model: Develop and maintain the T&O governance model with clear reporting and escalation paths and adjust the model as required.
• Committee and Management Routines: Work closely with executive leadership to develop reporting and ensure consistent and adequate messaging for key management routines, including Board and regulatory reporting. Manage committee logistics, agenda development, material creation, and meeting minutes.
• Reporting Effectiveness: Identify critical areas to monitor and escalates issues and findings to appropriate stakeholders. Provide thematic analysis of issues for business to identify emerging trends.
• Strategy & Operating Model Definition: Assist in the development and monitoring of the T&O strategy and target operating model
• Drive Risk Culture: Ensure awareness in the Business Line of risk behaviors and ensure proper identification, escalation, and reporting of risks.
• Communication & Awareness: Partners with stakeholders to drive improvement efforts to correct or prevent unfavorable trends and assess the impacts. Maintain two way communications with the Second Line of Defense to maintain directional alignment on reporting.
• Exam Management: Liaise with the Business Line for exam activities related to governance

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor's Degree or equivalent work experience: Accounting, Business, Risk Management, Information Systems, Finance, Economics or equivalent field. - Required.
• Master's Degree Accounting, Business, Risk Management, Information Systems, Finance, Economics or equivalent field. - Preferred.

Experience:

• 9+ Years Governance Management, Risk Management, Internal Controls, Auditing, relevant line of business experience and/or legal or regulatory experience.
• 5+ Years Business Unit.
  Demonstrated experience in governance, risk & compliance functions and proven understanding of IT and cybersecurity concepts.
• Advanced knowledge of the financial services sector or other highly regulated environments.
• Demonstrated thought leadership and application of risk identification and mitigation practices.
• Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators.
• Demonstrated judgement in escalation, ensuring risk-based clear line of sight for senior executives into existing and emerging issues/incidents.
• Ability to build credibility with, collaborate with, and influence line of business executives.
• Excellent analytical and complex problem solving skills.
• Superior project management skills.
• Ability to constructively work both independently and in collaborative environments involving all levels of management and employees.
• Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels.
• Ability to anticipate the impact of regulatory and other environmental factors and proactively take action to ensure the team/function/enterprise is prepared.
• Ability to build internal and external networks of information resources within the risk management ecosystem.
• Ability to work with limited oversight from manager.
• In depth research and analysis skills for more complex and critical data, interpret and communicate industry trends.

Certifications:

Other Risk Certification - Preferred.

It Would Be Nice For You To Have:

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

Review the internal eligibility guidelines here. If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Primary Location: Quincy, MA, 1 Enterprise Drive-Quincy-Corp

Other Locations: Massachusetts-Quincy

Organization: Santander Consumer USA Inc.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.