Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Sr. Associate, Business Analysis, is primarily responsible for working with the Lines of Business (LOB) Subject Matter Experts to translate LOB problems into requirements, process changes, test cases, data mapping, etc. The incumbent manages/assists with updating/creating business requirements, process documentation, data mapping extracts and test plans and manages/assists with user acceptance testing. They work with the project managers to complete and update project documentation and deliverables and provides expert input and best practice guidance on areas of subject matter expertise.

• Acts as internal subject matter expert, providing expert input and best practice guidance on analysis and understanding and translating requirements.
• Analyzes business objectives, processes, and resources, and suggest ways by which re-design (BPR), or improvements (BPI) can be made to achieve the objectives.
• Assess, develop, and execute a plan to implement a business transformation solution.
• Develops and executes Stakeholder management plans.
• Leads teams to conduct analysis of client business processes and functional requirements; Oversee preparation of appropriate documentation to communicate and validate the findings.
• Leads teams to conduct the analysis of existing infrastructure, and recommend efficient, cost effective solutions which support client business processes and functional requirements.
• Provides leadership and direction to team members to ensure that the business requirements are appropriately defined and that an enhancement or project is warranted.
• Leads cross-functional task forces to identify and document functional requirements, work flow, information sources and distribution paths, and system specifications.
• Reviews the development of business cases to ensure the cost, service, and benefit dimensions of proposed large, complex projects are appropriately reflected.
• Analyzes the strategic profile of the organization and its environment, advising senior management on suitable policies, and the effects of policy decisions.
• Manages complex, often global, stakeholder alignment and issue resolution using sophisticated executive influence skills.
• Deep  debit and credit Card experience on how they work to be able to handle the cards system parameterization for both debit and credit cards.
• Deep knowledge of cards such as plastic issuance, file management, inventory management, and reporting.
• Been able to lead projects to successful completion, managing cross-functional teams,  expectations, timing and optimizing customer service and efficiencies.
• Creating department and executive card reporting to be shared with senior management

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience: Business, Economics, Accounting, Statistics or equivalent field. - Required.
• 9+ Years Experience in Change Management with significant direct business analysis experience in financial services. - Required.
• 9+ Years Experience managing project teams executing cross functional projects with technology -based teams - Required.
• Outstanding written and oral communications.
• Ability to translate business problems into requirements, process changes, test cases, data mapping, etc.
• Excellent organizational skills, highly analytical, and strong attention to detail.
• Capacity for advanced problem solving and critical thinking.
• Proficient in MS Office applications, experience with MS Project or equivalent an advantage.
• Advanced knowledge in Microsoft Excel, including but not limited to data transformation, functions/expressions, VBA, Macros.
• Familiarity with business cycles, both fiscal and calendar.
• Intermediate to advanced knowledge of SQL coding language a plus.
• Strong logical thinking, problem solving and decision making skills.
• Extensive Excel and Powerpoint capabilities
• Self-directed and able to flourish in a fast-paced environment.

Certifications:

No Certifications listed for this job.

It Would Be Nice For You To Have:

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

Review the internal eligibility guidelines here. If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Primary Location: Santander Consumer, TX, SCUSA-Remote Office

Other Locations: Texas-Santander Consumer

Organization: Santander Bank N.A.