Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

USA Job Family Description:

Operational Risk Management is a 2nd Line oversight function.  At CIB, the Operational Risk Management (ORM) team engages in key projects and business initiatives, works with the 1st and 3rd Lines to drive a business aligned and risk-based program designed to support the strategic development, implementation, and effective execution of the Operational Risk (OR) program. The key program elements cover: internal and external loss, risk assessments, business impact assessments, KRIs, scenario analysis / stress testing, training, awareness and communication, issues and remediation planning, tracking, MIS and reporting, testing, compliance, and monitoring.

Mutual commitment and shared interests are critical to our success.  We value motivated self-starters, diverse perspectives, integrity, adaptability and excellence.  We seek capable, experienced, qualified and motivated individuals who seek to advance their own professional goals, by working with us to serve the best interests of our team, the firm and, our customers.

Santander is looking to hire an Operational Risk Manager to become a key member of our Operational Risk Management team. We are looking for an experienced candidate with a solid Operational Risk, Compliance or Audit background and experience in the Financial Services industry.

The candidate will be part of the 2nd line of defense Operational Risk Management team responsible for managing risk frameworks and policy, and providing oversight, review and credible challenge of risk management activities. This role will report to the Chief Operational Risk Officer (CORO).

The individual will partner with key stakeholders across all lines of defense, all business lines and support functions, including IT, Risk, Compliance, Legal, Audit, Human Resources and Finance, to support the identification, assessment, management and reporting of operational risks.  The individual will work in concert with the Operational Risk Management team, including the vendor, fraud, payments, and technology risk management and business continuity management teams, to ensure close coordination, integration, transparency and awareness of operational risks across all risk management programs.

Primary Responsibilities                                  

• Provides 2nd Line risk oversight of the Operational Risk Management Program and provides direct 2nd Line support for policies/standards/procedures, strategies, material risks, risk reporting routines and metrics.

• Independently serves as a trusted partner and risk advisor to key stakeholders and business partners across all lines of defense.

• Credible review and challenge of 1st Line Risk and Control Self-Assessments, including process mapping, identification and assessment of risk, identification of controls, and assessments of control design and effectiveness.

• Provide direct support for regulatory exams and interactions, including assessing risk remediation activities.

• Perform independent risk assessments of operational risk management related disciplines, including issues, internal and external events, and concentrations.

• Positively contribute to the risk culture and overall awareness of operational risk and contribute to the creation and delivery of operational risk management training.

• Escalate, report and communicate operational risk management matters to executive management.

EXPERIENCE and QUALIFICATIONS

• 8+ years of related experience; ideally any combination of Operational Risk (1st or 2nd line), Audit (3rd line) and/or Compliance experience.

• Experience in Banking / Financial Services/Insurance.

• Bachelor’s degree; Master’s degree preferred.

• Ability to effectively interact with the front-line units, executive management and vendors.

• Ability to convey a sense of urgency and drive issues/projects to closure.

• Thought leader, strategic and critical thinker, problem solver.

• Ability to work well both independently and collaboratively as a member of the team.

• Ability to multi-task, work in a fast-paced environment and adapt to change.

• Ability to influence with strong written and verbal communication skills.

• Integrity, combined with high personal and professional standards.

• Strong program and project management skills/capabilities

EEO Statements: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

Review the internal eligibility guidelines here. If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Primary Location: New York, NY, Madison Ave Corp

Other Locations: New York-New York

Organization: Banco Santander S.A.