Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Financial Systems Analyst plays a critical role in bridging business needs and technology solutions by gathering requirements, analyzing system functionality, supporting enterprise applications, and enabling business process improvements. This role combines business analysis, systems analysis, and technical troubleshooting skills to ensure the effectiveness and reliability of financial platforms such as Oracle Financials (GL), Axiom, and Reg Reporter. Bilingual in Spanish is a plus. You will work with internal stakeholders, technical teams, and external vendors to support in-house application environments (Azure Cloud, Power BI, Qlik Sense) and to troubleshoot across Oracle systems and 3rd party platforms (e.g., Vermeg, Axiom).

Key Responsibilities:

• Elicit, analyze, and document business and system requirements from stakeholders and translate them into functional/technical specifications.
• Support system configuration and administration to ensure stability and compliance with IT and business standards.
• Partner with technical teams to implement, enhance, or upgrade financial and reporting systems, ensuring proper planning and verification of all changes.
• Troubleshoot and triage issues reported by business users; work with Oracle, Qlik Sense, and 3rd party vendors to resolve problems.
• Participate in patch management, release testing, and impact assessments for application updates.
• Recommend and support enhancements to existing systems and tools to improve efficiency, reporting accuracy, and user experience.
• Collaborate with system analysts, developers, and business partners to support decision-making, especially in financial and regulatory reporting environments.
• Assist in preparing technical documentation, support materials, and standard operating procedures.
• Respond to inquiries and service requests with professionalism and timely follow-through.
• Contribute to the implementation of IT-related policies, data quality improvements, and audit-readiness initiatives.
• Support project tasks and testing efforts during application upgrades, implementations, and conversions.
• Analyze user stories and translate them into technical tasks or configuration updates.
• Provide input on data models, workflows, and integrations that support financial business processes.
• Prepare regular and ad hoc reports, dashboards, and system performance summaries.
• Escalate unresolved or complex issues to the appropriate lead or manager as needed.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree or equivalent work experience: Information Technology or equivalent field.

3+ Years Information Technology, Technical Application Development, or similar experience.

3+ Years Experience providing customer support for IT systems or applications.

3+ Years Experience writing technical documentation for both technical and nontechnical audiences.

• Technical analyst with knowledge of JAVA (.NET application) & SQL.
• Ability to interact with different teams and perform troubleshooting across Oracle, QlikSense, and 3rd party systems such as Vermeg and Axiom.
• Analytical and problem solving skills.
• Basic communication skills.
• Ability to work independently and collaboratively.
• Ability to work effectively in a fast-paced environment.
• Ability to learn new technologies.
• Produces accurate and quality work; detail oriented.
• General understanding of the technology project lifecycle.
• General understanding of financial services business environment.
• Requires broad theoretical job knowledge typically obtained through advanced education.
• Basic knowledge in development tools.
• Basic knowledge in programming languages and methodologies.
• Ability to communicate technical concepts to non-technical personnel.

It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Primary Location: New York, NY, New York

Other Locations: New York-New York

Organization: Banco Santander S.A.