Executive Assistant - Manager

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:
The Executive Assistant - Manager manages a staff of administrators, prepares agendas and coordinates meeting arrangements, special projects and small-scale business line events, composes correspondence, greeting and directing visitors. This job requires superior attention to detail and the ability to meet tight deadlines and juggle multiple requests is critical. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior executives is imperative, as is the ability to be flexible and change direction at a moment's notice.

• Promotes the growth and prosperity of the Bank by professionally serving the needs of customers and Executive Officers.
• Prepares PowerPoint Presentations, Excel spreadsheets and Word documents with accuracy and with design to make information visible and useful.
• Manages a team of Administrative Assistants, mentoring them in correct office procedures, maintaining a courteous attitude in stressful situations, organizational and communication skills and setting priorities as to multitasking under demanding deadlines
• Conducts research and prepares necessary spreadsheets and reports for broad range of business projects.
• Supervises arrangements assuring logistics for group meetings are completed.
• Schedules and prepares arrangements for executive business meetings, retreats, and presentations. Preparations include organizing program, securing caterers, coordinating speakers, setting and maintaining event budget.
• Contributes to building positive team spirit.
• Responsible for the organization and coordination of small to medium scale meetings and events.
• Works independently, sets priorities, timelines and schedules.
• Obtains necessary resources to meet deadlines, demonstrates ability to maintain focus, prioritizing tasks and clearly communicating priorities of work to team. Ability to oversee multiple projects independently.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required

Qualifications:

• 5+ Years of Administrative support experience - Required.
• Excellent interpersonal, written and communication skills. .
• Ability to recognize sensitive material and maintain the utmost discretion and diplomacy with a high degree of confidentiality.
• Polished executive assistant with professional maturity and previous corporate environment experience.
• Ability to effectively interact with senior level management both internally and with external clients.
• Ability to manage top level managers supported with tact, diplomacy and assertiveness
  .
• Demonstrated ability to work independently to establish priorities, multi-task, meet deadlines, strong organizational, time management and planning skills.
• Strong ability to multi-task, react and think quickly.
• Self-starter with strong sense of ownership and involvement.
• Ability to seek clarification or assistance when needed.
• Desire to work as a true partner with the Executive and anticipate needs.
• Advanced knowledge of a variety of software programs (particularly Outlook, Excel, Word, and PowerPoint).
• Advanced, high level calendar management and scheduling.
• High level attention to detail and problem solving skills.
• Requires continual attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.
• Ability to make independent decisions regarding planning, organizing, and scheduling work.
• Demonstrated ability to organize, plan and develop multiple projects within time constraints to meet deadlines while staying within budget.
• Proven experience as events planner for small to medium scale meetings/conferences/events, varying in complexity.
• Exceptional customer service skills.
• High level of attention to detail and demonstrated problem solving skills. Approaching tasks from a positive perspective and with openness to change.
• Ability to apply independent judgment when resolving routine enquiries.
• Excellent interpersonal, written and communication skills. Ability to recognize sensitive material and maintain the utmost discretion and diplomacy with a high degree of confidentiality.
• Requires professional demeanor at all times and must be flexible in a fast changing environment.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

We Value Your Impact:

Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) 

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.