Associate, Strategy + Business Development (SCIB)

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:
The Associate, Strategy + Business Development (SCIB) presents to Senior leaders on business performance and complex business problems and recommends strategies to implement changes and improvements. S/he provides high level support for various projects and conducts financial, personnel, product, market, operational, and related research to support strategic and business planning. The incumbent develops economic demographic, business, and sociological forecasts to support development of plans and strategies. S/he serves as a subject matter expert and mentor to those who are responsible for supporting key operational functions and providing recommendations for improvement.

• Initiates, leads and/or supports projects that have a high level of complexity and visibility/impact across the organization.
• Develops and maintains an understanding of overall business functions with in-depth knowledge of specific areas/functions and related activities.
• Provides expertise in development of business goals and objectives to exploit all distribution channels, leverage use of data, and simplify processes.
• Serves as focal point for external agencies/service providers regarding daily operational activities or proposed strategic changes to the services being performed.
• Provides operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs.
• Organizes and defines parameters of assigned projects and assembles relevant data for said project(s).
• Validates information and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions.
• Represents the business as the subject matter expert on special projects and initiatives, as necessary.
• Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
• Maintains broad system knowledge, stays current on all system enhancements, identifies training needs and implements plans.
• Assists with the documentation of new and revised departmental procedures.
• Gathers information, analyzes data and trends, identifies root causes, and develops work products.
• Serves as a resource to less experienced team members on escalated issues of a routine nature.
• Performs research, analysis, and resolution of account issues through the use of reports.
• Reviews, validates, and/or analyzes reports that function as a control to existing processes.
• Generates and/or develops regulatory and management reports.
• Develops and analyzes additional ad-hoc reports as needed by Management and or Regulatory Agencies.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience: in Finance, Accounting, Business Administration or equivalent field - Required.

• 5+ Years Relevant business planning, project and financial experience - Required.
• 5+ Years Experience in one or a combination of the following: administrative support, project management, implementation, business operations or strategic planning in financial services. - Required.
• 5+ Years Experience building partnerships and consulting effectively with leadership - Required.

• Ability to consult, build, and maintain solid working relationships in and outside of immediate department.
• Ability to determine and report priorities/metrics to senior management.
• Ability to manage multiple small to medium sized projects simultaneously.
• Ability to research, analyze, document, and present organizational metrics that drive business decisions.
• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills.
• Excellent verbal, written, and interpersonal communication skills.
• Knowledge and understanding of banking industry: products, services, operational policies, and procedures.
• Knowledge and understanding of risk management.
• Strong attention to detail and accuracy skills.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

We Value Your Impact:

Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) 

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.