Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:
The Sr. Associate, Operational Risk is responsible for the strategic development, implementation, and effective execution of the Operational Risk (OR) program, the key program elements of which cover: internal loss, external loss, risk assessment, business impact assessments, KRIs, scenario analysis / stress testing, training, awareness, and communication, issues and remediation planning, tracking, MIS and reporting, testing, compliance, and monitoring.

• Executes annual enterprise policy assurance (QA) process for assigned inventory of documents, including tracking timely completion by document owners to meet deadlines, reviewing submissions for adherence to program requirements, and ensuring issues are opened for identified gaps. 

• Provides training in the process and systems used as needed, facilitates meetings with key stakeholders and creates automated system questionnaires for document owners to complete.

• Analyzes, measures performance, monitors trends, defines limits according for Corporate Banking Op Risk exposures in accordance to Risk Appetite.

• Assist in the ongoing oversight of Corporate Banking Operational Risk (OR) Framework in support of the first line of defense.

• Contributes to escalation, reporting, communication to Risk Governance Forums.

• Helps drive culture of risk awareness.

• Participates in the creation and delivery of OR business-tailored training.

• Supports the creation, management and development of OR program strategy, policies and models within the Corporate Banking Business.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree in Business, Finance, Management, or related field or equivalent work experience.- Required.

9+ Years Risk Management/Risk MIS - Required.
9+ Years Financial Services industry. - Required.

• Excellent communication and analytical skills with high degree of accuracy

• Solid project management experience.

• Strong operational risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment.

• Knowledge of workflow/processes and risks/controls, including (if applicable): origination, underwriting, servicing, and collections/workout.

• Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business, functions, geographies and lines of defense.

• Advanced operational risk, process, and control validation and/or assessment skills.

• Ability to direct, train and guide peers, subordinates and management.

• Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed.

• Ability to adjust to new developments/changing circumstances.

• Ability to convey a sense of urgency and drive issues/projects to closure.

• Ability to effectively interact with the market, executive management and vendors.

• Ability to adapt and adjust to multiple demands and competing priorities.

Certifications:
No Certifications listed for this job.

It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Primary Location: Dallas, TX, Dallas

Other Locations: Texas-Dallas,Massachusetts-Boston

Organization: Santander Holdings USA, Inc.