Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:
The Director, Risk Management & Business Intelligence (BI) serves as a subject matter expert (SME) and authority in both risk management and BI analytics. This role is critical for ensuring adherence to company policies and risk management strategies while also providing advanced BI reporting and analytics capabilities to support decision-making processes.

• Apply innovative quantitative and qualitative analytical techniques to detect problems, improve reporting/MIS capabilities, and enhance BI analytics.

• Deliver industry best practices, tools, guidance, and training to increase analytical capabilities and throughput, focusing on PowerBI.

• Demonstrate strong subject matter expertise in risk management and BI, serving as an authority and credible challenge to management regarding credit performance, potential or emerging risks, and business conformity with risk appetite, credit culture, and policies.

• Partner with Business Lines to recommend and vet new products initiatives, origination strategies, pre-approval and pre-qualification campaigns, underwriting techniques, peer group comparisons, and process optimization.

• Lead BI projects from inception to completion, ensuring timely delivery, adherence to project goals, and effective stakeholder communication

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree or equivalent work experience in Business, Finance, Management, or equivalent field. - Required.

Master's Degree in Business, Finance, Management, or equivalent field. - Preferred.

12+ Years of work experience Risk Management or Business Intelligence roles. - Required.

• Strong operational risk management principles, methodologies, and tools, with experience in a financial services technology environment.

• Expertise in PowerBI, with a proven track record of building complex dashboards and reports that drive business insights.

• Expertise in PowerApps, with the ability to develop custom applications that enhance business processes and improve data accessibility

• Project management skills, with experience leading BI projects and initiatives.

• Proficiency in SQL and Python for data analysis and process automation is highly desirable.

• Familiarity with Tableau, Snowflake, and Jira is a plus.

• Ability to operate independently in a complex, matrixed environment and build productive working relationships across business functions.

• Advanced operational risk, process, and control validation and/or assessment skills.

• Ability to direct, train, and guide peers, subordinates, and management in both risk management and BI best practices.

• Strong conflict resolution skills, particularly in ensuring appropriate accounting guidance and data governance.

• Ability to adapt to new developments and changing circumstances.

Certifications:
No Certifications listed for this job.

It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Primary Location: Dallas, TX, Dallas

Other Locations: Texas-Dallas,Florida-Miami

Organization: Santander Holdings USA, Inc.