Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

Overview

The US Letters of Credit Operations Team Leader leads the end-to-end operations for Documentary Trade. Role reports to the US SCIB GTB PPT.Objectives are to 1) execute Middle Office & Back office for SBLC and Documentary LCs 2) support the Business Lines and Clients through the issuance and management of LCs portfolio.

Job Function Description

Responsible for the day-to-day operations of the company's business units. Aims to deliver superior service to clients by driving and optimizing the effectiveness and efficiency of people, processes and technology thereby enhancing financial performance, increasing investment capacity, and managing risk. Builds the sustainable repeatable capabilities that support delivery of the highest standards of service and execution. Analyzes and reviews data tools, business processes and operational standards to execute service delivery. Evaluates and ensures that operations meet company objectives, business needs, service agreements and relevant requirements. Researches and monitors external landscape to identify developments and translate them into operational implications for the company.

Key Responsibilities

• Responsible for the efficient and accurate processing of Standby Letter of Credit aligned with the Uniform Customs and Practice for Documentary Credits (2007 Revision (UCP600) or International Standby Practices (ISP98) , in line with the Bank Policy and Procedures
• Ensure that process controls are performed in accordance with SLA, as well with Bank Policy and Procedures
• Liaison between Front Office, Back Office, Clients and other internal Stakeholders.Answering or channeling questions to ensure the timely processing and accurate reporting of Trade and GTB products.
• Support the Back Office team on the daily Trade Finance operations on an efficient and effective manner
• Examination of documents (SBLC and Commercial Letters of Credits)
• Ensure compliance with regulatory requirements
• Monitoring SBLCs’ with automatic extension clause (Evergreen LCs’)
• Ensure Letter of credits deals meet internal and external compliance requirements (AML, Anti-Boycott) and credit risk policies.
• Ensure that LC Documents prepared properly and distributed efficiently
• Review and execute LC drawdown requests to ensure transactions comply with LC provisions
• Update and maintain various database used to control and report exposures.
• Monitor transactions in identifying risks and reporting risk incidents in a timely manner and provide/ implementing mitigation strategies

Qualifications

Skills:

• Excellent communication skills (verbal and written).
• Strong organizational and analytical skills with the ability to multi-task
• Leadership skills
• Spanish skills a plus
• Banking operations experience with knowledge of Trade Finance and Working Capital products. Particularly in Documentary Trade and SBLC
• Strong knowledge of UCP 600, ISBP, and international trade practices.
• Accounting knowledge related to: deals booking and reconciliation
• SWIFT Knowledge (MT7xx messages) & Industry Trade Finance systems (e.g.Trade Innovation)

Key Competencies:

• Organized and rigorous attention to detail with a control-oriented mindset
• Ability to drive innovation and continuous improvement in compliance processes.
• Strong quantitative skills; proficient in data management and production of management reports and executive summaries

Education:

Bachelor's Degree or equivalent work experience

Work Experience:

3-5 years

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

Review the internal eligibility guidelines here. If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Primary Location: Dallas, TX, Dallas

Other Locations: Texas-Dallas,Florida-Miami

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.