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Associate, Dealer Quality

Apply Req ID: Req1484011 Date posted 08/19/2025
Associate, Dealer Quality

Country: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:
Services which include but not limited to the following:

  • Assess, develop, and execute a plan to implement business transformation and automation solutions.

  • Analyzing and interpreting dealers' portfolio data.

  • Identifies, assesses, and documents business and functional requirements, recommending business priorities, and advising business on options, risks, and costs.

  • Defines, develops, documents, and measures business processes and/or tools to ensure the highest level of efficiency and quality is achieved through business transformation and automation solutions while reducing support costs.

  • Follows all standard operating procedures, guidelines, and best practices to produce valid and reliable quality data for the department.

  • Maintains a comprehensive working knowledge of any department that interacts or serves the dealer client including policies, procedures and systems.

  • Supports cross-functional process improvement efforts and provides feedback to other business partners.

  • Utilizes creative methods to generate results and to foster teamwork.

  • Identifies trends and or low performing areas of the business.

  • Participates in team related activities and meetings.

  • Manages performance and reviews of all Dealer Partners information.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree : Business, Finance, Communications or equivalent degree. - Preferred.
Equivalent work experience: Equivalent combination of education and experience may be substituted in lieu of degree. - Required.

5+ Years Banking/Finance Auto/ Programming/Data Analytics role or related experience required. - Required.

  • Financial Services industry experience

  • Emerging talent with Python/SQL experience; Working knowledge of Power BI; Process Engineering/Process Flows; Data Analysis.

  • Must have a working knowledge of Automobile Lease and Commercial rules, regulations and collection policies and procedures.

  • Demonstrated leadership and management skills, including training and mentoring skills to coach the staff.

  • Excellent communication, negotiation, sales and closing skills a must.

  • Strong industry/product knowledge.

  • Excellent written and verbal communication skills.

  • Strong computer skills - Internet , Word, Excel.

  • Ability to maintain confidentiality.

  • Ability to multi-task and meet strict deadlines.

  • Ability to lead, influence and direct peers, subordinates and management.

  • Ability to convey a sense or urgency and drive.

  • Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding.

  • Superior analytical, problem-solving and organizational skills.

  • Exceptional critical thinking, problem solving, decision-making, and influencing skills.

  • Excellent organizational skills, attention to detail, personal ownership and drive towards results.

  • Demonstrated ability to establish and enhance processes to improve business results.

  • Proven ability to leverage technology in business operations.


Certifications:
No Certifications listed for this job.

It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum:

$54,375.00 USD

Maximum:

$92,500.00 USD

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.



Primary Location: Dallas, TX, Dallas


Other Locations: Texas-Dallas,Texas-Austin


Organization: Santander Consumer USA Inc.

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