Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

***This is a hybrid role located in the Coconut Grove area of Miami***

The Associate, Platform & Delivery Management is responsible for project delivery, daily systems stability and technical strategic planning. The incumbent consults with both internal and external stakeholders to build a road map for the LOB technology portfolio that aligns with the enterprise direction. S/he works in a highly matrixed environment ensuring the stability, delivery and direction of the technology portfolio exceeds LOB objectives while representing enterprise objectives of the Technology organization.

• Leads the delivery of business requested and properties projects requiring integration of multiple technologies.
• Maintains network operating environment by supporting lifecycle projects while ensuring compliance with configuration standards.
• Supports platform provisioning necessary to deliver capabilities defined in network services service catalog.
• Contributes to the improvement of process, procedures and protocols to maintain a high level of customer satisfaction in the most effective and efficient manner.
• Contributes to the development and maintenance of the Network Services service catalog.
• Acts as an escalation point in conjunction with the assigned Project Manager for any deployment issues or escalations.
• Resource coordination and assignment for implementation projects, while ensuring consistent and balanced resource utilization across the team.
• Partners and consults with internal business partners in Cybersecurity, Technology Architecture and Service Operations & Support, including third-party support leads and vendors.
• Maintains network solutions that are compliant with Cybersecurity Policy and applicable industry regulations.
• Supports evolution of the network services operating environment through automation and new technology adoption.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience: Computer Science Engineering or a equivalent discipline. - Required.
• 5+ Years Experience in software development. - Required.
• Proven track record managing large, complex software development/integration projects in both host and distributed environments.
• Basic knowledge of external competition, industry and/or market trends in relation to own business.
• Demonstrated understanding of IT Service Management concepts and procedures.
• Demonstrated knowledge of the latest technology innovations and their applicability to business operations.
• Demonstrated relationship management and leadership skills with a superior ability to make things happen through the use of influence and negotiation with all levels of management.
• Proactive team player with effective time management skills; ability to work independently, manage multiple deadlines/projects and keep key players informed.
• Quality management skills.
• Metrics knowledge.
• Strong program, project management, and leadership skills
• .Budgeting and forecasting.
• IT Effectiveness: application sourcing, technology strategy and planning.
• Strong reporting, decision making, analytical and problem solving skills
• .Highly flexible and able to quickly adapt to changing priorities.
• Highly organized, self\-motivated, customer oriented and able to work independently as well as within a team.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Primary Location: Coconut Grove, FL, Miami Coconut Grove Corp

Other Locations: Florida-Coconut Grove

Organization: Santander Holdings USA, Inc.