Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The role is part of the COO Cross/Transformation Team within Corporate and Investment Banking (CIB) Chief Operating Officer (COO) organization.

This is a role leveraging both Program Management Office (PMO) and project execution/consulting skills providing solutions for CIB US with a focus on regulatory and non-financial risk related initiatives.

Qualified candidate should be able to work independently and lead teams to conduct analysis and proactively bring proposed solutions in support of business goals. Knowledge of industry standards and best practices in regulatory and control aspects of the Markets, Banking and/or Leverage Finance businesses is important. The ability to think, communicate, and support and/or drive execution is key. The role will provide support for various projects within the CIB COO organization, coordinating teams of internal staff and external partners supporting the execution. S/He will also serve as mentor to more junior staff and those who are responsible for supporting key operational functions and providing recommendations for improvement.

• Develops and maintains an understanding of overall business functions with in-depth knowledge of specific areas/functions and related activities.

• Initiates, leads and/or supports projects that have a high level of complexity and visibility/impact across the organization.

• Oversees and may contribute to the development of project definition and scope at the project level.

• Organizes and defines parameters of assigned projects and assembles relevant data for said project(s). Participates in and leads the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.

• Represents the business as the subject matter expert on special projects and initiatives, as necessary

• Monitors key milestones and outcomes of responsible projects in the program throughout the project lifecycle to ensure adherence to established quality standards.

• Serves as focal point for external vendors/service providers regarding daily operational activities within the projects assigned.

• Manages/leads projects involving multiple stakeholders and drives the formulation of business processes and requirements

• Coordinates resources in different geographies, to resolve complex issues, improve systems/processes, and facilitate integration between systems

• Validates information and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions.

• Maintains the governance for the projects assigned and escalate issues as needed. Support development of presentations, dashboards, reports and other team and executive level project communications and documentation

• Supports the COO leadership team during the analysis of new initiatives, escalation of issues and during the planning for the next strategic life cycle.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree; in Finance, Accounting, Engineering or equivalent field or equivalent work experience.

+10 years; Relevant experience in program management and business planning within a financial services organization.

• Experience building partnerships and consulting effectively with leadership.

• Experience in one or a combination of the following: project management, implementation of end-to-end processes, business operations or strategic planning in financial services.

• Understanding of and experience with Waterfall and Agile methods.

• Ability to consult, build, and maintain solid working relationships in and outside of immediate department

• Ability to determine and report status and priorities/metrics to senior management

• Ability to manage multiple small to medium sized projects simultaneously

• Ability to research, analyze, document, and present organizational metrics that drive business decisions,

• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members

• Ability to work as an individual contributor and lead teams

• Comfortable managing large teams/groups without direct reporting relationship

• Proven success with in-person and virtual meeting facilitation with mid and senior level stakeholders

• Expert Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

• Ability to create audience-appropriate and professional management presentations (PowerPoint and Excel-based). Includes presentations used to facilitate management working sessions through senior executive briefings

• Excellent verbal, written, and interpersonal communication skills

• Knowledge and understanding of Investment Banking industry: products, services, operations and systems

• Understanding of the regulatory landscape related to financial services with an emphasis on those impacting Investment Banking.

• Strong attention to detail and accuracy skills

• Working knowledge of Spanish will be a plus but not required

Certifications:

No Certifications listed for this job.

It Would Be Nice For You To Have:

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston

Organization: Banco Santander S.A.