Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Sr. Associate, Business Management plays a critical role in supporting strategic initiatives across Santander, specifically within the Payments organization. This position is responsible for conducting advanced data analysis, developing business cases, evaluating new market opportunities, and supporting operational improvements that influence senior-level decision making.

The ideal candidate brings a consulting-oriented approach, with experience in banking, payments, money movement, FX, and business intelligence, and is comfortable navigating complex datasets to produce clear, actionable insights.

This role offers a high level of exposure to senior leadership and plays an integral part in shaping the strategic direction of the Payments function within Santander. Candidates should be comfortable working in a fast-paced environment, managing multiple workstreams, and translating data into high-impact strategic insights.

Strategic Analysis & Business Case Development

• Conduct research, data gathering, and analytical assessments to support new business opportunities, operational enhancements, and change initiatives.
• Develop, structure, and evaluate business cases that justify new investments or strategic shifts.
• Translate complex data sets into meaningful insights, trends, and recommendations for executive stakeholders.

Cross-Functional Collaboration

• Partner with leaders and teams across the bank to understand strategic priorities, performance metrics, and reporting needs.
• Facilitate communication and alignment across multiple business units in a matrixed environment.
• Support cross-functional efforts including payment modernization, data strategy, and operational efficiency initiatives.

Reporting, Insights, & Business Intelligence

• Lead analytical efforts across the Payments organization, including KPI development, dashboard creation, and data visualization.
• Extract, organize, and validate data from multiple internal and external sources, with strong proficiency in BI tools such as Tableau, enterprise data environments such as Snowflake, and other analytics platforms.
• Develop clear and compelling performance reporting packages and executive presentations.

Project & Stakeholder Leadership

• Serve as a lead or key participant on strategic projects and initiatives.
• Provide guidance to junior staff and contribute to a culture of analytical rigor and collaboration.
• Support risk management considerations and help define mitigation approaches in partnership with internal stakeholders.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience: Finance, Accounting, Business Administration or equivalent field. - Required.

• 9+ Years Relevant business planning, project and financial experience. - Required.
• 9+ Years Experience working with complaint standards to include monitoring and evaluating. - Required.
• 9+ Years Experience working with Analytics and providing process recommendations. - Required.

• Strong background in analytics, data interpretation, and process improvement.
• Advanced proficiency in Microsoft Excel, PowerPoint, Word, and other productivity tools.
• Strong communication skills with the ability to convey complex information clearly.
• Demonstrated ability to build relationships and influence stakeholders in a matrixed environment.
• Knowledge of banking products, services, processes, and risk management principles.
• Strong attention to detail and accuracy skills.
• Prior experience in management consulting or strategy roles supporting financial services institutions.
• Background in payments, money movement, FX, or transaction banking.
• Hands-on experience with Tableau, business intelligence platforms, and Snowflake or similar cloud data environments.
• Experience developing executive-ready business cases, financial models, and strategic recommendations.
• Familiarity with international or large cross-functional project environments.

Certifications:
No Certifications listed for this job.

It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston,New York-New York,Florida-Coconut Grove

Organization: Santander Bank N.A.