Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:
The Director, Business Intelligence & Reporting will lead a team of multiple analysts, providing critical data to the company's internal business partners and leaders to drive strategic and tactical decision-making.

• Partners with internal business partners and leaders across the organization to understand the current and future analytical goals and deliver data-driven scalable reporting solutions to drive strategic and tactical decisions.
• Leads markets assessments through quantitative analysis and qualitative feedback; creates and manages ongoing reporting.
• Improves the streamlining processes regarding data flow and data quality to improve data quality to improve data accuracy, viability, and value.
• Advocates for the effective use of data and drives a culture of data-informed decision making across the company.
• Analyzes and presents data to senior leadership throughout the company.
• Collaborates with BI consultants to understand project requirements and manage scope.
• Ensures technical deliveries are designed and implemented following a strategic approach and aligned to the team's guidelines and best practices.
• Articulates the needs of current and future customers to executive leadership.
• Collaborates with business unit leaders to define business requirements for new business information technologies.
• Provides leadership, mentorship, and ongoing development to the team, focusing on the ongoing growth of individuals and maturing the overall department.
• Provides overall direction to Business Intelligence & Reporting team.
• Leverages data and predictive analytics to help business identify opportunities for future profitable growth.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree or equivalent work experience: Computer Science, Management Information Systems or equivalent field. - Required.
Master's Degree Business Administration, Management Information Systems, or equivalent field. - Preferred.

9+ Years Data management and analytics environment including experience with business intelligence. - Required.

• Demonstrated experience working with multiple projects, delivering completion on or before deadline.
• Demonstrated management and leadership skills.
• Demonstrated ability to oversee complex, cross-departmental business intelligence projects.
• Advanced knowledge of business intelligence programming concepts and languages.
• Advanced level proficiency in SQL and relational database experience.

• Advanced Power BI skills.
• Advanced Microsoft Excel skills.
• Strong project management skills.
• Ability to communicate at all levels with clarity, poise, maturity and precision both written and verbal.
• Ability to build rapport, garnering respect and credibility across lines of business.
• Ability to influence all levels of employees in a collaborative cross-cultural environment.
• Ability to handle multiple competing priorities simultaneously in a fast-paced and dynamic financial services environments.
• Ability to direct, train and guide peers, subordinates and management.
• Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed.
• Ability to influence and active persuasion to gain cooperation of others.
• Ability to adjust to new developments/changing circumstances.
• Ability to effectively communicate and build relationships with multiple levels of the organizational structure, including senior level management.
• Ability to foster and embed a strong risk culture.
• Ability to maintain and report on confidential information in an appropriate manner.
• Ability to convey a sense of urgency and drive issues/projects to closure.

Certifications:
No Certifications listed for this job.

It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston

Organization: Santander Bank N.A.