Manager, UX & UI Design

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The UI Designer is responsible for creating intuitive, visually compelling, and highly usable digital experiences across web and mobile applications. Working closely with UX Designers, Product Managers, Product Owners, and development teams, this role transforms user research, workflows, interaction models, and wireframes into polished visual designs and interactive prototypes that align with established design systems, accessibility standards, and brand guidelines.

The UI Designer plays a critical role in bringing product experiences to life by creating high-fidelity screen designs, maintaining design system standards, and ensuring consistency across applications and platforms. This role partners closely with UX Designers, who lead research and experience definition, to produce detailed visual solutions that are ready for development and implementation.

The ideal candidate combines strong visual design skills with a solid understanding of UX principles, accessibility, and responsive design. The successful candidate will be passionate about craftsmanship, attention to detail, and creating elegant user interfaces that balance user needs, business objectives, and technical constraints.

• Collaborate closely with UX Designers to translate research findings, user flows, wireframes, and interaction models into polished visual designs.
• Create high-fidelity mockups, screen designs, and interactive prototypes for web and mobile applications using Figma.
• Apply and maintain design system standards, ensuring consistency across products, platforms, and development teams.
• Design responsive user interfaces that provide seamless experiences across desktop, tablet, and mobile devices.
• Create and maintain reusable UI components, patterns, templates, and documentation within the design system.
• Develop detailed design specifications and implementation guidance for development teams.
• Partner with Scrum teams throughout the development lifecycle to ensure designs are accurately implemented and meet quality standards.
• Create visual assets, layouts, interaction states, and user interface components that align with business requirements and brand standards.
• Collaborate with Product Managers, Product Owners, UX Designers, developers, and business stakeholders to deliver user-centered solutions.
• Participate in product discovery sessions, design reviews, usability testing, and stakeholder feedback sessions.
• Advocate for accessibility, visual consistency, and best practices in interface design.
• Contribute to the evolution and governance of enterprise design systems and component libraries.
• Review implemented solutions and recommend refinements to improve usability, consistency, and visual quality.
• Stay current with UI design trends, emerging technologies, accessibility standards, and industry best practices.
  

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong portfolio demonstrating expertise in UI design, visual design, responsive design, and digital product design for web and mobile applications.
• Expert proficiency with Figma and modern design and prototyping tools.
• Strong understanding of typography, color theory, layout, spacing, visual hierarchy, iconography, and interface design principles.
• Experience designing and maintaining scalable design systems, component libraries, and style guides.
• Ability to transform UX concepts, wireframes, and workflows into polished, production-ready visual designs.
• Solid understanding of UX principles, interaction design, usability standards, and user-centered design methodologies.
• Experience designing responsive interfaces across desktop and mobile platforms.
• Knowledge of accessibility standards (WCAG) and inclusive design best practices.
• Strong attention to detail and commitment to design quality and consistency.
• Experience collaborating closely with software engineers and translating designs into development-ready specifications.
• Familiarity with Agile and Scrum software development methodologies.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to prioritize and manage multiple initiatives in a fast-paced environment.
• Strong collaboration skills and willingness to provide and receive constructive feedback.

Education:

• Bachelor's Degree (BA/BS) in Graphic Design, Visual Design, Digital Design, User Experience Design, Human-Computer Interaction (HCI), Interaction Design, Digital Media, or a related field required.
  

Qualifications:

• 5–7 years of professional experience in UX research, product discovery, interaction design, information architecture, usability testing, and experience design required.
• Demonstrated experience conducting customer research, synthesizing findings, and translating insights into actionable product and design recommendations required.
• Experience leading end-to-end UX activities from discovery and research through validation and delivery required.
• Experience creating user flows, journey maps, wireframes, prototypes, and information architecture for complex digital products required.
• Hands-on experience with usability testing, accessibility reviews, and evidence-based design practices required.
• Experience partnering with product management, technology teams, and business stakeholders in Agile development environments required.
• Experience building or contributing to enterprise design systems and reusable interaction patterns preferred.
• Experience delivering solutions for complex business workflows and enterprise applications preferred.
• Experience in financial services, insurance, healthcare, or other regulated industries preferred.
• Experience with accessibility standards and WCAG compliance required.

Certifications:

• N/A

It Would Be Nice For You To Have:

• Experience in one or more of the following industries: Consumer Directed Healthcare, flexible benefits, employee benefits administration, banking, healthcare, or similar sectors serving employer-sponsored benefit programs.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

We Value Your Impact:

Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) 

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.