COO Cross: CIB New Product and Business Activities Program Associate

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

This role sits within the Corporate & Investment Banking (CIB) Chief Operating Office and supports product governance, business initiatives, and reporting activities across the organization. The associate will play a key role in maintaining visibility into the product pipeline, supporting governance processes, and delivering insights through reporting and dashboards. This position offers a balanced mix of business exposure and business intelligence, with a focus on data-driven reporting, dashboard development, and stakeholder engagement.

• Support the execution of product governance processes, including intake, due diligence tracking, and ongoing monitoring of new products and business initiatives.
• Maintain and track the product pipeline, ensuring data accuracy, completeness, and timely updates across systems, databases, and reporting tools.
• Develop and maintain dashboards, reports, and presentations to provide clear visibility into pipeline status, key metrics, and governance outcomes.
• Analyze data and trends to generate actionable insights and support management decision-making.
• Work with structured datasets and internal databases to extract, validate, and organize information for reporting purposes.
• Partner with stakeholders across business, risk, and operations to gather data requirements and translate them into effective reporting solutions.
• Prepare materials for management and committee meetings, including presentations and executive summaries.
• Support adherence to governance standards, policies, and procedures through documentation, data validation, and follow-up activities.
• Assist in coordinating reviews, approvals, and stakeholder communications for new product and business initiatives.
• Maintain databases and document repositories for current and historical initiatives, ensuring consistency and usability of data.
• Identify opportunities to enhance reporting, improve data quality, and streamline processes through better use of business intelligence tools.
• Support audit, regulatory, and ad hoc requests by compiling accurate and timely information.
• Provide day-to-day support to the team and act as backup during absences, ensuring continuity of reporting, coordination, and key deliverables.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Business, Finance, Data Analytics, or a related field.
• 3-6 years’ experience in one or a combination of the following: project management, business analysis, reporting, operations, or similar roles.
• Experience with business intelligence and reporting tools (e.g., Excel, Power BI, or similar).
• Strong Microsoft Office skills, particularly Excel and PowerPoint.
• Solid understanding of data structures and experience working with databases or large datasets.
• Ability to analyze data, identify trends, and present insights clearly and concisely.
• Strong attention to detail and commitment to data accuracy and integrity.
• Effective organizational and time management skills, with the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a cross-functional environment.
• Interest in learning about CIB products, governance processes, and risk frameworks.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Exposure to financial services, corporate banking, or investment banking.
• Familiarity with governance, risk, or control-related processes.
• Experience building or maintaining dashboards for senior stakeholders.
• Working knowledge of Spanish desired but not strictly necessary

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

We Value Your Impact:

Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) 

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.