Sr. Associate, Data Governance

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:
The Sr. Associate, Data Governance for the Business/Operations domain will serve as a subject matter expert for designing end to end data governance structure for specific reporting and processes. They will liaise with business leaders and other stakeholders to ensure the delivery of quality products within the expected timeframes.

• Collaborates with Operations leadership to identify and prioritize critical data elements (KDEs) impacting operational efficiency, risk mitigation, or compliance.

• Serves as the primary liaison between the Operations department and the central data governance/IT teams to translate business needs into data requirements.

• Completion of data management deliverables (Business Glossary, Data Dictionary, Data Lineage and Data Quality Business Rules) for priority data management initiatives.

• Monthly reporting of Data Quality Business Rules results to Data Owners and assess root cause analysis for priority data quality defects.

• Builds future state governance strategy and roadmaps; presents to senior leadership.

• Identifies data governance gaps and assesses data governance maturity within a domain.

• Facilitates resolution of data conflicts across lines of businesses.

• Builds and sustains cross-functional relationships through consistent and predictable collaboration efforts.
• Provides oversight through collaboration and/or development of supplemental guidance to ensure successful implementation of policy requirements.
• Gathers critical information from meetings with various stakeholders to produce useful reporting working closely with department heads, technicians, and managerial staff.
• Presents data, results, and/or recommendations from projects or process implementations to senior leadership as directed.
• Prepares and analyzes extensive data for timely and accurate managerial reporting.
• Identifies trends, advises management and recommends actions based on sound advise.
• Ensures that solutions meet the business needs and adherence to company standards.
• Provides guidance and direction to less experienced data analysts on data analysis and maintenance of data infrastructure.
• Provides recommendations to complex business scenarios/problems.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience: Finance, Economics, Computer Science, Mathematics/Statistics, Actuarial Science, or other equivalent field. - Required.
• Master's Degree: Finance, Economics, Computer Science, Mathematics/Statistics, Actuarial Science, or other equivalent field. - Preferred.
• 9+ Years Audit, regulatory, compliance, operational, or financial experience with Data Governance - Required.
• Advanced knowledge of data governance best practices, challenges, and approaches; metadata, data quality, and data stewardship.
• Knowledge of regulatory compliance requirements in financial services industry.
• Ability to comprehend processes and systems associated with data management; evaluate and understand business challenges; their technical implications, and potential solutions for implementation.
• Ability to profile data to understand, assess, and improve data quality by discovering structure, content, and relationships, ensuring accuracy for analytics, and enabling better decision-making. Understanding of SQL/Python programming language preferred.
• Ability to define, maintain, and enforce data quality rules and business glossaries for operational data (e.g. loan origination, servicing, payment processing, claims)
• Understanding of data architecture, data models, BI platforms (Power BI), and integration with analytics/AI initiatives
• Ability to interact with all levels of management and negotiate project priorities and deliverables.
• Ability to work across multiple lines of business and facilitate large cross-functional meetings.
• Strong project management skills.
• Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure.
• Ability to maintain and report on confidential information in an appropriate manner.
• Ability to communicate at all levels with clarity, poise, maturity and precision both written and verbal.
• Ability to exercise stakeholder confidentiality and discretionary judgment.
• Ability to convey a sense or urgency and drive .
• Ability to adjust to new developments/changing circumstances.
• Ability to make effective decision making on complex matters.
• Ability to lead, influence and direct peers, subordinates and management.
• Results oriented; ability to work efficiently and meet strict reporting deadlines.
• Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

We Value Your Impact:

Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) 

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.