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Manager, Mortgage Processing

Howell, New Jersey


Solid handshake? Winning smile? Big, bold and bright ideas? If that sounds like you, it’s time to drop everything and start getting excited – because we’re waiting to welcome you to an awesome future. One where you’ll be able to give your entrepreneurial spirit room to grow as you build a rewarding career alongside people as friendly and enthusiastic as you are. So get some screen time with the videos below, and discover how you can Santander.

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Success Profile

What makes someone successful at Santander?
Check out the top traits we’re looking for and see if you have the right mix.

  • Enthusiastic
  • Entrepreneurial
  • Outgoing
  • Personable
  • Problem-solver
  • Results-driven

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Benefits & Rewards

  • Healthcare

    Medical, Dental, Vision Pre-tax Health Accounts, Short- and Long-term Disability EAP, Health Advocate Services

  • Savings Plans

    401(k) Retirement Plan Up to 5% 401(k) Matching Additional Investment Options

  • Family Support

    Paid Parental Leave, Adoption Assistance, Dependent Care FSA, Tax-advantaged Transit/Parking Legal Assistance Plan

  • Insurance

    Life, accidental death, business travel accident, long- and short-term disability insurance coverage

  • Additional Perks

    Tuition and computer purchase reimbursement, plus discounts for cell phone, fitness and auto/home insurance

  • Work/Life Balance

    Paid Time Off (PTO), Holiday Time Off, Volunteer PTO, Travel Discounts

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Job Description

Req ID: 2002572
Manager, Mortgage Processing-2002572


As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits.  With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals.  Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.

Responsible for supervising a team and activities for processing/closing of mortgage loans. Interfaces with underwriting, processing, closing and sales; coaches, trains and assists team to meet performance standards; ensures operational integrity, and compliance with regulatory policies and procedures

Appropriately uses signing authority and overrides when necessary, demonstrating thorough knowledge of mortgage products and following all Bank procedures
Completes audits, complying with regulatory policies and procedures
Communicate and implement changes to mortgage processing policies and procedures
Reports process, procedural, or staffing issues within the department to senior management in a timely manner
Supervises and directs activities for a team of Loan Processors: coaches and trains employees; sets daily, weekly and monthly goals and monitors pipeline reports for each processor, ensuring customer and MDO follow up
Ensures the processing staff delivers loans to the closing department in accordance with individual loan requirements


Minimum 3 years supervisory experience
Minimum 5 years of experience in mortgage lending
At least 3 years of professional experience
Ability to prioritize and work in a fast paced environment
Excellent organizational skills
Knowledge of FNMA/FHLMC, FHA, VA, and State Bond Programs
Prior supervisory experience helpful
Proficient computer skills (eg. MS Word, Excel),Proven exceptional customer service skills 
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams.  We actively encourage everyone to apply


:Business Operations

Primary Location

:New Jersey-Howell-4261 Route 9N - 06522 - Howell-Corp


:Consumer & Business Banking (1001)



Job Posting

:Nov 6, 2020, 9:36:57 PM


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