Specialist, Mortgage Processor

Villanova, Pennsylvania

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Overview
Success Profile
Culture
Rewards
Responsibilities
Map

Solid handshake? Winning smile? Big, bold and bright ideas? If that sounds like you, it’s time to drop everything and start getting excited – because we’re waiting to welcome you to an awesome future. One where you’ll be able to give your entrepreneurial spirit room to grow as you build a rewarding career alongside people as friendly and enthusiastic as you are. So get some screen time with the videos below, and discover how you can Santander.

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Success Profile

What makes someone successful at Santander?
Check out the top traits we’re looking for and see if you have the right mix.

Enthusiastic
Entrepreneurial
Outgoing
Personable
Problem-solver
Results-driven

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Benefits & Rewards

Healthcare

Medical, Dental, Vision Pre-tax Health Accounts, Short- and Long-term Disability EAP, Health Advocate Services
Savings Plans

401(k) Retirement Plan Up to 5% 401(k) Matching Additional Investment Options
Family Support

Paid Parental Leave, Adoption Assistance, Dependent Care FSA, Tax-advantaged Transit/Parking Legal Assistance Plan
Insurance

Life, accidental death, business travel accident, long- and short-term disability insurance coverage
Additional Perks

Tuition and computer purchase reimbursement, plus discounts for cell phone, fitness and auto/home insurance
Work/Life Balance

Paid Time Off (PTO), Holiday Time Off, Volunteer PTO, Travel Discounts

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Job Description

Req ID: 2101338

As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank

Prepares and sends out all approved subordination agreements. Monitors and tracks those applications pending information. Reviews and researches through completion all incomplete applications. Re-enters all data entered applications by external sources when they are entered for the incorrect location

Responsibilities

Interact with both internal and external Mortgage Loan Officers as well as customers in order to efficiently and effectively process applications from initial submission to UW approval to close.

Manage 30+ loan pipeline working within the banks SLA and procedures for the timely review of borrower and bank required conditions.

Familiarity with Conventional, Jumbo, Government lending programs as well as both D/U and LP systems.

Re-enters all external applications that were entered in the wrong region.

Reviews, researches and completes all in complete applications that were entered by branches, internet and Santander Direct.

Monitors and responds to all rescue messages pertaining to this function.

Prepares subordination agreements for signing, notarizing and mailing.

Reviews, logs and enters subordination requests after ensuring the appropriate servicing fee is received.

Ability to multi-task, work under pressure to meet timelines and adapt to a changing environment.

Familiarity with Empower LOS system is a plus.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

EDUCATION

Bachelor's Degree, or equivalent work experience.

WORK EXPERIENCE

2-4 years of experience with mortgage processing.

Experience with Empower a plus.

SKILLS AND ABILITIES

Ability to drive projects and activities to successful conclusion, operating with a high sense of urgency. Ability to manage own workload and work efficiently and meet deadlines. Ability to multi-task and keep initiatives on track simultaneously. Conscientious with strict attention to detail. Demonstrated ability to operate independently with broad general guidance against a framework of defined business objectives. Demonstrated proficiency in Microsoft Excel, Project, PowerPoint and SharePoint. Detail oriented, organized and analytical. Excellent analytical and problem solving skills, combined with strong business judgement and ability to present analysis in a clear and compelling manner. Excellent analytical capabilities including SQL, Excel and relational database skills Excellent communication and organization skills, Must relate well to all kinds of people, listens and builds constructive relationships, uses diplomacy and tact Results oriented, attention to detail, ability to prioritize multiple objectives and projects,Shows creativity and innovation in presenting ideas.

PHYSICAL DEMANDS

Minimal physical effort such as sitting, standing, and walking.

COMPETENCIES

Builds effective working relationships with peers,Collects data and relevant facts to communicate problems. Presents the general outline and direction of the solution. Defines issues accurately and identifies the critical components. Demonstrates the organization's customer service standards. Learns about and diligently follows established risk management policies, processes and procedures. Learns new methods and procedures or modifies them to meet new standards. Is positive about new approaches and methods resulting from change. Responds promptly to customer inquiries. Takes responsibility for issues and, with assistance, works to find a solution. Supports the implementation and evaluation of risk management policies, processes and procedures

Primary Location: Villanova, Pennsylvania, United States

Other Locations: District of Columbia-Washington,New Jersey-Howell,West Virginia-Charleston,Virginia-Richmond,Georgia-Atlanta,South Carolina-Columbia,Rhode Island-East Providence,New York-Albany,North Carolina-Raleigh,New Jersey-Trenton,Delaware-Dover,Pennsylvania-Harrisburg,Florida-Tallahassee,Connecticut-Hartford,Pennsylvania-Villanova

Organization: Santander Bank, N.A.

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