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Customer Assistance Account Specialist

Apply Req ID: oaiMcfwa Date posted 05/28/2020


Summary of Responsibilities: The primary focus of the Customer Assistance Account Specialist (CSAS) is to evaluate a customer’s account for all possible assistance tools in accordance with applicable regulatory guidance and internal policy and procedures. The CSAS is expected to work with little or no supervision, to exercise discretion and good judgment when making decisions about accounts, and to represent the company in a professional manner.


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