Skip to main content

This site functions best with JavaScript enabled

Search Jobs

Senior Residential Mortgage Processor

East Providence, Rhode Island

Apply

Solid handshake? Winning smile? Big, bold and bright ideas? If that sounds like you, it’s time to drop everything and start getting excited – because we’re waiting to welcome you to an awesome future. One where you’ll be able to give your entrepreneurial spirit room to grow as you build a rewarding career alongside people as friendly and enthusiastic as you are. So get some screen time with the videos below, and discover how you can Santander.

Back to Job Navigation (Overview)

Success Profile

What makes someone successful at Santander?
Check out the top traits we’re looking for and see if you have the right mix.

  • Enthusiastic
  • Entrepreneurial
  • Outgoing
  • Personable
  • Problem-solver
  • Results-driven

Back to Job Navigation (Success)

Benefits & Rewards

  • Healthcare

    Medical, Dental, Vision Pre-tax Health Accounts, Short- and Long-term Disability EAP, Health Advocate Services

  • Savings Plans

    401(k) Retirement Plan Up to 5% 401(k) Matching Additional Investment Options

  • Family Support

    Paid Parental Leave, Adoption Assistance, Dependent Care FSA, Tax-advantaged Transit/Parking Legal Assistance Plan

  • Insurance

    Life, accidental death, business travel accident, long- and short-term disability insurance coverage

  • Additional Perks

    Tuition and computer purchase reimbursement, plus discounts for cell phone, fitness and auto/home insurance

  • Work/Life Balance

    Paid Time Off (PTO), Holiday Time Off, Volunteer PTO, Travel Discounts

Back to Job Navigation (Rewards)

Job Description

Req ID: 2105504

As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank

Responsibilities

  • Interact with both internal and external Mortgage Loan Officers as well as customers in order to efficiently and effectively process applications from initial submission to UW approval to close.
  • Manage 30+ loan pipeline working within the banks SLA and procedures for the timely review of borrower and bank required conditions.
  • Familiarity with Conventional, Jumbo, Government lending programs as well as both D/U and LP systems. 
  • Ability to multi-task, work under pressure to meet timelines and adapt to a changing environment.
  • Familiarity with Empower LOS system is a plus.

EDUCATION

High School Diploma, or equivalent work experience.
WORK EXPERIENCE
2+ years of experience with mortgage processing.
Experience with Empower a plus.
SKILLS AND ABILITIES
  • Ability to Operate with a high sense of urgency.
  • Ability to manage own workload and work efficiently and meet deadlines.
  • Ability to multi-task and keep initiatives on track simultaneously
  • Conscientious with strict attention to detail
  • Demonstrated ability to operate independently with broad general guidance against a framework of defined business objectives
  • Detail oriented, organized and analytical
  • Must relate well to all kinds of people, listens and builds constructive relationships, uses diplomacy and tact
  • Results oriented, attention to detail, ability to prioritize multiple objectives and projects
PHYSICAL DEMANDS
Minimal physical effort such as sitting, standing, and walking. 
COMPETENCIES
  • Builds effective working relationships with peers
  • Defines issues accurately and identifies the critical components
  • Demonstrates the organization's customer service standards
  • Learns about and diligently follows established risk management policies, processes and procedures
  • Is positive about new approaches and methods resulting from change
  • Responds promptly to customer inquiries
  • Takes responsibility for issues and, with assistance, works to find a solution
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams.  We actively encourage everyone to apply.

Primary Location: East Providence, Rhode Island, United States


Other Locations: Pennsylvania-Villanova,New Jersey-Howell,Rhode Island-East Providence


Organization: Santander Bank, N.A.

As a part of our commitment to the health and safety of our employees and clients, we have implemented COVID-related health and safety requirements for our workforce. These requirements may include all or some combination of: disclosing your vaccination status, being fully vaccinated, regular testing, mask wearing and social distancing. As you go through our selection process, the requirements will be clearly disclosed to you.

Apply

Work in East Providence

Check out where you could be working if you apply.

About this location

Featured Jobs

View All of Our Available Opportunities

Your Jobs

You currently have no jobs saved.

Get the Scoop

Keep your finger firmly on the pulse. Sign up, and you'll receive news, updates and alerts for the newest Santander roles as they become available.

already signed up? click here