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Associate, Workout SBB

Apply Req ID: 2002873 Date posted 09/15/2020
Associate, Workout SBB-2002873


The Associate, Workout manages accounts of low complexity and proactively facilitates the resolutions of problem loans in a cost effective manner. S/he minimizes potential losses to the Company by identifying areas of concern, opportunities, reports on potential and/or known issues, recommends process improvements and implements solutions to existing programs in accordance with risk management objectives and corporate budgets.

  • Coaches and reviews the work of junior workout professionals, when needed.

  • Collects financial information, communicates with loan applicants and credit administration to ensure approved loans are booked, funded, and managed in a proper and timely manner.

  • Develops system solutions to generate proper portfolio reporting and maximize current software capabilities to improve effectiveness or efficiency of portfolio monitoring.

  • Ensures compliance with training, statutes, valuation and environmental policy.

  • Facilitates the resolution of problem loans through improved credit quality or repayment, in a cost effective manner.

  • Generates new income via late fees, fees for waivers, prepayment fees.

  • Maintains abreast emerging risk trends and risk management best practices; summarizes and communicates findings with team.

  • Manages accounts of low complexity, in accordance with risk management objectives and corporate budgets.

  • Maximizes respective portfolio profitability growth by focusing on value add relationships and transactions.

  • Maximizes revenue by generating new income via increased pricing, default interest, or deferred accruals, Participates in or lead the implementation of process and procedure changes.

  • Resolves challenges and issues in providing lending solutions to clients.

  • Reviews adequacy of assigned risk ratings and provide support for risk rating upgrade and downgrade recommendations.

  • Supports senior workout professionals in management of troubled loan relationships.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.



  • Bachelor's Degree; Business Administration, Accounting, Finance, Economics or equivalent field required

  • Master's Degree; Business Administration, Accounting, Finance, Economics or equivalent field or equivalent work experience preferred

  • 5-9 years’ work experience

  • Ability to effectively deal with senior management as well as, Federal/State and other Regulators.

  • Ability to influence others, including senior leadership.

  • Ability to mentor and guide staff and numerous projects simultaneously.

  • Ability to quickly respond to inquiries from regulatory agencies, internal partners, and external consultants.

  • Ability to read, analyze and interpret government regulations, trade journals and legal documents.

  • Ability to resolve complex situations with internal clients and regulators, while maintaining a professional presence.

  • Ability to work cross-functionally as a team player.

  • Advanced Microsoft Office (Excel, Word, PowerPoint, Outlook, Sharepoint) skills.

  • Excellent verbal and written communication skills.

  • Practical knowledge of corporate regulatory requirements, and factors influencing the business in which the Corporation operates.

  • Practical knowledge of key business control areas (Audit & Risk Review, Risk Management, Finance, Human Resources, and Legal) and governmental regulatory agencies.

  • Strong project management skills.

  • Minimal physical effort such as sitting, standing, and walking.

  • Communicates in a timely and straightforward manner.

  • Probes for additional information, clarifies assumptions and confirms agreed-upon actions.

  • Keeps everyone involved informed about progress and issues.

  • Communicates the importance and benefits of risk management to counterparts.

  • Displays natural skepticism and curiosity to question the status quo and uncover issues.

  • Adheres to a good root cause analysis process.

  • Creates a good working environment in the team; works towards shared goals contributing ideas and accepting change Provides assistance and coaches less experienced team members.

  • Executes risk management process and procedures without management direction, and demonstrates awareness of expected results.

  • Knows the relationship and impact of actions and results.

  • Has an understanding of regulations impacting area supported.

  • Follows through to meet commitments to others Takes responsibility for achieving strong results, despite balancing multiple complex demands,

  • Knows who to reach out to inside and outside of one’s team to get work done.

  • Takes action to enhance working relationships needed to achieve seamless work flow.

  • Stays current with industry and regulatory trends and emerging risk issues.

  • Has good understanding of current market and competitive landscape that the organization operates within.

  • Uses information and data effectively to support a position and present a rational case


:Risk Management

Primary Location

:Rhode Island-East Providence-95 Amaral Street - 06359 - Santander Way


:CRO (8855)



Job Posting

:Sep 17, 2020, 1:49:41 PM


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