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Associate, Business Control & Risk Management

Apply Req ID: Req0955518 Date posted 05/03/2022
Associate, Business Control & Risk Management

East Providence, United States of America


Consumer & Business Banking’s (CBB) Risk Management Testing function is owned and managed by the First Line of Defense (1st LOD) Consumer and Business Banking Control Testing team (the Testing Team). The Testing Team provides an independent assurance on the risk and control environment towards meeting applicable laws, regulations, and guidelines for Consumer and Business Banking. The Testing Team’s critical function is to facilitate the assessment of controls in the Risk and Control Self-Assessment (RCSA) process and inform Line of Business process owners on the adequacy and effectiveness of their control environment.

Duties & Responsibilities:

  • Execute the control assessment phase of CBB’s RCSA Program in compliance with standards and policies established by the Second Line of Defense (SLOD). The results provide critical information for management to understand the control environment of their business and meet requirements for the assessment, mitigation and reporting of risks and internal controls for the Bank.
  • Manage the testing for the Lines of Business assigned
  • Review control description to ensure it meets the RCSA standard and the CBB procedure requirements.
  • Review associated business procedures and assess the adequacy of controls designed to mitigate the risks identified.
  • For monthly controls assigned, prepares Document Requests required for assessing the control
  • Prepare the test workbooks for control being tested
  • Perform the control walkthrough with the LOB and ensure controls description changes are processed prior to testing.
  • Review documentation received from the Line of Business and determine accuracy and completeness for testing control
  • Assign the control tests to the Senior Analysts
  • Manage the Senior Analyst work, provide support, and review test workbooks before submission to Manager for QC.
  • Review control test folders are established per established department procedure
  • Update the Control Testing Tracker in SharePoint
  • As part of controls testing, analyze for process deficiencies for in scope RCSA process.
  • Ensure proper utilization of bank policies and line of business procedures. 
  • Collect, document, and summarize results for the Business Unit, and present findings to line or business manager
  • Support the Testing manager to identify, develop and document corrective action plans, for noted trends or deficiencies
  • Partner with ICCOE and the LOB Business Control Officer to enhance or implement controls to address deficiencies
  • Represent the department during internal and external audits/exams as required
  • Participate in special projects as directed by the Testing Manager or Director


  • Bachelor's Degree; Accounting, Business, Statistics, Risk Management, Information Systems, or Finance.
  • 5-10 years; Risk Management, Internal Controls, Auditing, relevant line of business experience and/or legal or regulatory experience.
  • Proficiency with Microsoft Office Suite including Excel, PowerPoint, Word, and Visio
  • Ability to build positive relationships with team members across the organization
  • Ability to interact successfully with a variety of business partners across the organization including Line of Business, Operations, Legal, Compliance, and Technology to ensure risks are mitigated and compliance with relevant policies and procedures
  • Strong organizational skills with the ability to work in dynamic environment, that demands the ability to manage multiple, and often competing priorities
  • Understand complex business processes, risks, and controls in manual / automated environment
  • Strong analytical and problem-solving skills
  • Strong oral and written communication skills and the ability to summarize and present complex information and issues succinctly for the required target audience

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.






Primary Location: East Providence, Rhode Island, United States of America

Other Locations: Rhode Island-East Providence,Massachusetts-Dorchester

Organization: Santander Bank N.A.

As a part of our commitment to the health and safety of our employees and clients, we have implemented COVID-related health and safety requirements for our workforce. These requirements may include all or some combination of: disclosing your vaccination status, being fully vaccinated, regular testing, mask wearing and social distancing. As you go through our selection process, the requirements will be clearly disclosed to you.


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