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Director, Program Management

Apply Req ID: Req1083309 Date posted 03/13/2023
Director, Program Management

Dorchester, United States of America


USA Job Function Description: Develops, edits and implements project plans to manage the lifecycle and operational aspects of projects (i.e., resources, scope, schedule, cost, assumptions and dependencies). Manages work streams, prepares status reports and interfaces with stakeholders to ensure strategy and execution are aligned with defined objectives. Coordinates and communicates the activities of project personnel with relevant stakeholders to ensure progress within time and budget constraints.

Essential Functions/Responsibilty Statements:
Provides end-to-end project management ownership of scope, schedule, budget, risks and issues management across various Lines of Business (LOB)
Understands and assesses critical paths and dependencies for delivering and shipping products and facilitates discussions between project teams, product management and engineering.
Understands customer perspectives and delivers success aligned with overall business strategy.
Provides program direction and leadership; effectively communicating program updates to executive sponsors, business stakeholders and project team members.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Bachelor's Degree or equivalent work experience

Work Experience: 9-12 years ; Program management experience, including customer interface with a track record of delivering successful results.

Skills and Abilities:
Extensive knowledge of project management and advanced leadership skills.
Excellent interpersonal and leadership skills.
Demonstrated ability to build strong trusted relationships and foster collaboration and teamwork in a variety of settings.
Advanced knowledge of project and portfolio management tools (i.e. Clarity, Visio, Excel, MS Project, PowerPoint, etc.).
Demonstrated effectiveness at using influence persuasion and negotiation to find agreeable exchange and reach positive outcomes.
Master of complex facilitation and dependency management techniques (cross team, cross department).
Ability to demonstrate and apply sensitivity to enterprise and bank points of view as well as understanding similarities and differences to create a balanced approach.

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Bachelor of Science (BS) English

Primary Location: Dorchester, MA, Dorchester

Other Locations: Massachusetts-Dorchester,Florida-Miami

Organization: Santander Bank N.A.


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