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Associate, IT Controls Tester

Dorchester, Massachusetts

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  • Enthusiastic
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  • Outgoing
  • Personable
  • Problem-solver
  • Results-driven

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Benefits & Rewards

  • Healthcare

    Medical, Dental, Vision Pre-tax Health Accounts, Short- and Long-term Disability EAP, Health Advocate Services

  • Savings Plans

    401(k) Retirement Plan Up to 5% 401(k) Matching Additional Investment Options

  • Family Support

    Paid Parental Leave, Adoption Assistance, Dependent Care FSA, Tax-advantaged Transit/Parking Legal Assistance Plan

  • Insurance

    Life, accidental death, business travel accident, long- and short-term disability insurance coverage

  • Additional Perks

    Tuition and computer purchase reimbursement, plus discounts for cell phone, fitness and auto/home insurance

  • Work/Life Balance

    Paid Time Off (PTO), Holiday Time Off, Volunteer PTO, Travel Discounts

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Job Description

Req ID: 2104772

The Associate, IT Controls Testing, represents the First Line of Defense and is responsible for partnering with Internal Controls to ensure strong internal controls capabilities and remediation of the internal control environment for the represented business line and/or functional area. The Associate works to identify, assess and action various risks throughout the assigned business line by executing defined risk programs.

Responsibilities:

  • Internal Control Testing: Implement and maintain internal control testing and control effectiveness monitoring in the Business Line. Validate the adequacy of controls, escalate deficiencies as appropriate. Identify root causes of control deficiencies/weaknesses and take appropriate action to ensure Business Lines remediate and prevent recurrence.
  • Adherence to Risk Frameworks, Policies, and Standards: Partner with SLoD to provide input/review of frameworks, policies and standards. Facilitate Business Line awareness of and adherence to risk frameworks, policies, and standards and issue validation. Report and escalate exceptions and facilitate Business Line corrective actions
  • Analyzes documentation for evidence of successful and efficient performance.
  • Applies developing knowledge and supports the design, assessment, and/or administration of quality assurance programs, practices and policies.
  • Assists in the collection and initial analysis of data, preparation of business owner control surveys
  • Communication & Training: Work with team members and key stakeholders to develop appropriate metrics and deliver relevant and accurate data. Work with internal teams to gain an in-depth understanding of existing risks, causes, severity rating, controls and remediation Maintain two way communications with SLoD. Facilitate training for Business Lines to provide awareness of risk frameworks, policies, programs, processes, etc.
  • Conducts quality audits on all routine and complex transactions and correspondence to ensure proper processing according to established quality standards.
  • Continuously monitors all sources of risk existing within the Business Line and externally. Engage in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line. Understand where operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risks. Monitor Key Risk Indicators and report on negative/adverse trends in Business Line. Monitor risk profile to maintain tolerance within Risk Appetite.
  • Develops training on policies and procedures concerning controls and risk management.
  • Drive Risk Culture: Ensure awareness in the Business Line of risk frameworks, policies and standards.
  • Exam Management: Liaison with the Business Line for all exam related activities including regulatory, Internal Audit and Credit Risk Review. Review materials, responses and validate Business Line remediation work (e.g. artifacts, action plans, etc.), Independently conduct internal control testing including on-site observations, interviews with management and staff, analytical procedures and statistical/judgmental analysis and testing of data.
  • Interprets regulations affecting control standards with large degree of independence and suggests methods of updating policies and practices to address any risk concerns.
  • Leads operating process and internal control improvement initiatives.
  • Manages complex projects that involve working with businesses to improve controls to mitigate any deficiencies.
  • Partners with Internal Audit, Compliance, and/or Operations Management to share information and escalate issues as needed
  • Provides thematic analysis of issues for business to identify emerging trends.
  • Reports audit results and determines corrective action plans, as necessary.
  • Reviews current policies and procedures to identify process gaps and opportunities for improvement.
  • Reviews, monitors and tests internal controls and procedures associated with products, services, customers and operations., Support the implementation of Key Risk Indicator (KRI) framework: Formally define and document metric definition details (metric type, provider, approver, numerator & denominator descriptions, source, scope, thresholds, Risk Basel category) in the centralized repository, Support structured metric submission process with established timeline and requirements.
  • Through walkthroughs and testing, identifies possible internal control breakdowns and gaps and report them to management.
  • Where applicable, Issue Identification, Management, and Risk Assessment: Conduct RCSA responsibilities including Process Mapping, Risk & Control Matrices, Inherent Risk Assessments, Internal Control testing and Heracles data/input.
  • Engage and hold Business Line process owners accountable to identify and assess risks. Support Business Lines in risk identification (e.g. NPBA, change management, etc.) Ensure all issues (Self-Identified, IA, Credit Risk Review or Regulatory) pertaining to the Business Line are resolved within established timelines.
  • Validate issues to ensure Business Line remediation is sufficient to address root cause and prevent recurrence. Works with the business to understand the controls currently in place to minimize risk.

Educations:

  • Bachelor's Degree; Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.
  • Master's Degree; Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field or equivalent work experience

Work Experience:

  • 5-9 years; Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience and/or legal or regulatory experience.

License/Certification:

  • CISA, CISM, CISSP or other certification a plus

Skills and Abilities:

  • IT Controls Testing experience a must
  • Ability to build credibility with, collaborate with, and influence line of business executives.
  • Ability to build internal and external networks of information resources within the risk management ecosystem
  • Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels
  • Ability to constructively work both independently and in collaborative environments involving all levels of management and employee
  • Ability to deliver high quality documentation with focus on attention to detail
  • Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators
  • Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services.
  • Excellent analytical and complex problem solving skills.
  • Knowledge of the financial services sector, particularly with the competitive dynamics and products in retail banking and risk management.
  • Strong project management skills., Understanding of BSA/AML and OFAC regulations, regulatory expectations and industry leading practices.

Physical Demands:

  • Minimal physical effort such as sitting, standing, and walking.

Competencies:

  • Communicates in a timely and straightforward manner
  • Probes for additional information, clarifies assumptions and confirms agreed-upon actions
  • Keeps everyone involved informed about progress and issues
  • Communicates the importance and benefits of risk management to counterparts
  • Displays natural skepticism and curiosity to question the status quo and uncover issues
  • Adheres to a good root cause analysis process
  • Creates a good working environment in the team; works towards shared goals contributing ideas and accepting change
  • Provides assistance and coaches less experienced team members
  • Executes risk management process and procedures without management direction, and demonstrates awareness of expected results
  • Knows the relationship and impact of actions and results
  • Understands regulations impacting area supported
  • Follows through to meet commitments to others Takes responsibility for achieving strong results, despite balancing multiple complex demands
  • Knows who to reach out to inside and outside of one’s team to get work done
  • Takes action to enhance working relationships needed to achieve seamless work flow
  • Stays current with industry and regulatory trends and emerging risk issues
  • Has good understanding of current market and competitive landscape that the organization operates within
  • Uses information and data effectively to support a position and present a rational case

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.


Primary Location: Dorchester, Massachusetts, United States


Other Locations: New Jersey-Holmdel,Florida-Miami,-,Massachusetts-Dorchester


Organization: Santander Bank, N.A.

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