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Associate, Business Intelligence & Reporting

Apply Req ID: 2104450 Date posted 08/31/2021

The Associate, Business Intelligence & Reporting is responsible for data and intelligence activities across an assigned data domain(s) using a risk based, standard business process approach.

  • Adheres to corporate risk management objectives.
  • Analyzes and documents functional processes and controls ensuring gaps and deficiencies are inventoried.
  • Collaborates and coordinates with business management to ensure that business and functional informational needs are met.
  • Collaborates with data owners to improve and streamline processes regarding data flow and data quality to improve data accuracy, viability and value.
  • Collaborates with technical support team as BI/business lead on projects, analyzing user needs, preparing enhancement requests, supporting technical development/implementation and performing user acceptance testing.
  • Consults and advises best practices for systems implementation.
  • Defines data quality requirements including business rules/controls, metrics and targets.
  • Develops and deploys operational dashboards and reports to create significant business impact.
  • Identifies inefficient business processes and drives improvements to maximize efficiency.
  • Leads key data element identification with data stakeholders across assigned data domain(s) using a risk based, standard business process approach.
  • Monitors internal and external environments for development of new business processes.
  • Partners and collaborates with the business to maintain rules and standards to improve data accuracy and value.
  • Profiles data within their assigned data domains to identify/prioritize areas with greatest data quality concerns.
  • Provides additional support for users through training, documentation, system access, report writing guidance and query resolution to help them analyze, understand and utilize available BI data most effectively.
  • Supports with the development of data and process improvement plans.
  • Bachelor's Degree; Finance, Economics, Computer Science, Mathematics/Statistics, Management Information Systems, or other equivalent field.
  • Master's Degree; Finance, Economics, Computer Science, Mathematics/Statistics, Management Information Systems, or other equivalent field.,or equivalent work experience
  • 5-9 years' experience
  • Experience working with BI reporting tools (Tableau)
  • Strong knowledge of SQL/SAS  
  • Ability to adapt to rapidly changing business environment.
  • Ability to adjust to new developments/changing circumstances.
  • Ability to communicate at all levels with clarity, poise, maturity and precision both written and verbal.
  • Ability to influence others.
  • Ability to interact with all levels of employees, including senior level management.
  • Ability to lead and coach junior level professionals.
  • Ability to leverage technology to improve and automate business tasks.
  • Ability to maintain and report on confidential information in an appropriate manner.
  • Ability to multi-task and adhere to deadlines.
  • Advanced Knowledge of data modeling, database design development, data mining, and segmentation techniques.
  • Advanced knowledge of statistical applications within Financial Services to interpret data requests and identify data analytics opportunities.
  • Demonstrated data analysis, data presentation, and data development skills.
  • Excellent written and verbal communication skills.
  • Strong attention to details and can analyze information quickly.
  • Strong problem solving and analytical skills.
  • Strong project management skills.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.


Primary Location: Dorchester, Massachusetts, United States


Other Locations: Massachusetts-Dorchester


Organization: Santander Bank, N.A.

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