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Sr. Associate, Operational Risk

Apply Req ID: 2003475 Date posted 10/19/2020
Sr. Associate, Operational Risk-2003475


The Sr. Associate, Operational Risk is responsible for the strategic development, implementation, and oversight of strategy, policies, and processes to operationalize the Operational Risk Program (risk assessment, risk appetite and key risk indicators, issue management and training) across Santander US.

In addition, the position is responsible for the administration of the Operational Risk Committee and Working Group, inclusive of drafting risk profile updates, minute taking, and material collation.

  • Analyzes, measures performance, monitors trends, defines limits according for Santander US Operational Risk (OR) exposures in accordance to Risk Appetite.

  • Demonstrates strong subject matter expertise and serves as an authority and credible challenge to management regarding OR, potential or emerging risks, and Subsidiary conformity with risk appetite, and Policies/Standards.

  • Contributes to and administers Santander US OR Governance Forums.

  • Provides direct support, participation, and oversight for developing, managing, and executing the OR strategy, which specifically includes functions such as understanding and leveraging operational-risk analytics to improve internal control effectiveness.

  • Helps drive culture of risk awareness.

  • Participates in the creation and delivery of OR business-tailored training.

  • Supports the creation, development, and implementation of OR program strategy, policies and processes.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.


  • Bachelor's Degree; Business, Finance, Management, or equivalent field or equivalent work experience required

  • 9-12 years; Risk Management/Risk MIS, Financial Services industry.

  • Ability to adapt and adjust to multiple demands and competing priorities

  • Ability to adjust to new developments/changing circumstances

  • Ability to convey a sense of urgency and drive issues/projects to closure

  • Ability to direct, train and guide peers, subordinates and management

  • Ability to effectively interact with the market, executive management and vendors

  • Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed

  • Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business, functions, geographies and lines of defense

  • Advanced operational risk, process, and control validation and/or assessment skills

  • Excellent analytical, organizational and project management skills

  • Excellent written and oral communication skills., Knowledge of workflow/processes and risks/controls, including: origination, underwriting, servicing, and collections/workout

  • Strong operational risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment

  • Strong project management skills.

  • Minimal physical effort such as sitting, standing, and walking.

  • Brings out the best in each team member by consistently motivating and acknowledging peer contributions

  • Understands and leverages team dynamics

  • Effectively conveys difficult or complex information in an easy to understand manner, by providing the big picture and illustrating important linkages Asks open-ended questions that encourage others to give their points of view

  • Ensures people receive the information they require, and brings the team together to share information

  • Ensures that all directs and colleagues have appropriate knowledge of risk and the regulatory environment

  • Investigates and identifies the root cause and corrects items deemed non-compliant, regardless of pressures from business or management

  • Fully accountable for timeliness, completeness, quality of projects, processes, products and services

  • Remains calm and focused on goals while facing pressures, obstacles or short-term setbacks

  • Improves relationships between key individuals to achieve seamless cross-team work flow and positively impact results

  • Uses informal networks to gain support for ideas and projects

  • Keeps up -to-date with external market events, pressures and regulations which may impact the organization and assesses whether similar issues exist in the organization

  • Can identify functional and organizational implications associated with major trends

  • Designs solutions to address industry activities that impact the organization

  • Monitors adherence to policies, regulations, processes and procedures within function and actively undertakes corrective action where necessary

  • Understands end to end processes across the organization and how processes are integrated

  • Has a practical knowledge of regulations impacting area supported


:Risk Management

Primary Location

:Massachusetts-BOSTON-75 State Street - 06366 - State Street-Corp


:CRO (8855)



Job Posting

:Oct 19, 2020, 12:28:51 PM


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