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Sr. Associate, Business Development Officer (Boston)

Apply Req ID: 2100203 Date posted 03/03/2021

Santander’s Commercial Banking Division is an active provider of capital, treasury management and risk management solutions to thousands of small and mid-sized companies in the northeast and across the country. We also have expertise and provide service to specific industry sectors including real estate, asset based lending, energy, education, health care and government.  Our clients rely on the strength of Santander’s balance sheet and the degree to which our relationship managers understand their businesses in order to develop the most relevant and compelling solutions.  In addition, Santander’s significant international presence in regions around the world uniquely positions us to help companies grow their business, both near and far.

Summary

The Sr. Associate, Business Development Officer is responsible for improving and achieving financial growth for the organization. S/he works to develop strategic goals, build key customer and COI relationships, identifies business opportunities and maintains extensive knowledge of current market conditions. The incumbent retains and expands existing company relationships and solicits new business from prospective customers. Calls on existing or prospective customers within the framework of a business development call program.

Duties & Responsibilities

  • Calls on numerous local referral sources to generate business
  • Works with strategic partners to identify cross sell opportunities with existing and new clients and prospects
  • Assists in the development and implementation of a strategic plan for business development across markets
  • Assists in the implementation and coordination of the companywide business development call program
  • Discusses customer needs, problems, or complaints, and arranges for meetings between customers or prospective customers and representatives
  • Documents calls and results, and makes reports to management as required
  • Focuses on improving brand awareness
  • Pre-qualifies clients for market segment
  • Provides consistent quality customer service to both internal and external customers that meets or exceeds Santander's standards
  • Pursues sales lead with RMs and individually across region
  • Represents the organization in various civic and community functions to further enhance the bank's image and develop additional business opportunities
  • Solicits new business and manages ongoing relationships

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams.  We actively encourage everyone to apply.

  • Bachelor's Degree in Business, Finance, Economics, or equivalent field, or equivalent work experience
  • 9-12 years of relevant experience in a commercial banking lending and/or new business calling role, specifically with clients having $3M - $10M of annual revenue
  • Ability to analyze/understand leading technologies and companies
  • Ability to influence and drive complex initiatives and manage logistics with internal stakeholders
  • Ability to translate data into information
  • Ability to travel within assigned territory as required
  • Ability to work remotely and independently
  • Demonstrated ability to motivate and influence others
  • Demonstrated complex contact negotiation/creation skills
  • Expert presentation and public speaking skills
  • High level of proficiency in financial calculations
  • Proficiency in Microsoft office products - Word, Excel and Outlook
  • Sales oriented, energetic, and self motivated with strong initiative to achieve sales goals
  • Self-motivated and adept at setting, driving and leading a team to execute pipeline growth success
  • Strong analytical / problem solving skills
  • Strong organizational skills and detail orientation, as well as analytical skills
  • Strong relationship management and negotiation skills
  • Very strong interpersonal communication skills, complemented by both excellent verbal and written communication

Primary Location: Boston, Massachusetts, United States


Other Locations: Massachusetts-Boston


Organization: Santander Bank, N.A.

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