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Director of Data Science (Consumer Lending)

Apply Req ID: Req0960367 Date posted 05/17/2022
Director of Data Science (Consumer Lending)

Boston, United States of America


The Director of Data Science (Consumer Lending) will lead a team of data scientists and business analysts with the purpose of delivering on Santander Bank’s strategic objectives for the Consumer Lending business. S/he will use holistic data and advanced analytics practices to develop deep customer insights, identify portfolio optimization opportunities and formulate business cases for new growth initiatives.

Essential Functions/Responsibility Statements:

  • Partner with line-of-business to develop and execute an analytics agenda to drive strategic objectives for personal loan, credit card and point-of-sale lending

  • Deliver deep insights on portfolio and new customer performance, in partnership with Bi/Reporting team

  • Identify portfolio optimization opportunities to increase activation, usage and retention of customer relationships

  • Partner with marketing and decision sciences teams to optimize marketing investments, using advanced models and a rigorous test-and-learn approach

  • Build in-depth knowledge of the product P&L, business success drivers, industry trends, regulatory issues and competitive marketplace to develop value added business solutions

  • Develop and maintain relationships with senior executives in the business lines

  • Maintain strong operating rhythms with business partners to align capacity to key priorities

  • Lead a team of business analysts and data scientists, providing analytical leadership and mentoring to develop technical skills and business acumen


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


 Bachelor's Degree or equivalent work experience

Work Experience:

9-12 years ; Data mining/advanced analytics applied to large-scale data-intensive projects.

Skills and Abilities:

  • Demonstrated relationship building and collaboration skills; ability to influence and drive outcomes in large, matrixed and complex organizations.

  • Demonstrated experience with identifying data patterns and using a variety of data-analysis techniques to evaluate hypotheses and understand key drivers

  • Hands-on experience with data wrangling, statistical analysis, data visualization

  • Understanding of customer-level financial data, industry trends and benchmarks

  • Consultative approach, with a proven track record of using data to provide actionable business results

  • Superior communication and persuasion skills; talent for storytelling, visualization and creating insights from data to deliver practical recommendations for business action

  • Experience managing teams of data scientists and analytics professionals

  • Experience managing and prioritizing projects effectively to meet business needs

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Masters of Science (MS) English

Primary Location: Boston, Massachusetts, United States of America

Other Locations: Massachusetts-Boston

Organization: Santander Bank N.A.

As a part of our commitment to the health and safety of our employees and clients, we have implemented COVID-related health and safety requirements for our workforce. These requirements may include all or some combination of: disclosing your vaccination status, being fully vaccinated, regular testing, mask wearing and social distancing. As you go through our selection process, the requirements will be clearly disclosed to you.


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