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Specialist, Payment Operations - Wire Room - Florham Park, NJ

Apply Req ID: Req0976135 Date posted 06/23/2022
Specialist, Payment Operations - Wire Room - Florham Park, NJ

Florham Park, United States of America


Come be part of the excitement by joining our team here at Santander, We have opened a new location in Florham Park, New Jersey for one of our Wire Rooms within our Payment Operations Department.

The Specialist, Payment Operations – Wire Room is responsible for supporting the processing of payments and related activities and is an integral part of the Payment Operations team.


  • Responsible for the day-to-day operations of the company's business units.
  • Aims to deliver superior service to clients by driving and optimizing the effectiveness and efficiency of people, processes, and technology thereby enhancing financial performance, increasing investment capacity, and managing risk.
  • Builds the sustainable repeatable capabilities that support the delivery of the highest standards of service and execution.
  • Analyzes and reviews data tools, business processes, and operational standards to execute service delivery.
  • Evaluates and will ensure that operations meet company objectives, business needs, service agreements, and relevant requirements.
  • Researches and monitors the external landscape to identify developments and translate them into operational implications for the company.

Essential Functions/Responsibility Statements:

  • Supports processing of payment transactions and related activities.
  • Reports issues of concern or matters of potential loss to the Manager.
  • Provides exceptional customer service to both internal and external customers.
  • Adheres to Privacy Policy and the Code of Ethics and follows all policies and procedures relative to Consumer Compliance laws and regulators and best practice recommendations.
  • Processes / reconciles transactions related to product/functional area.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor's Degree or equivalent work experience in Accounting, Business Administration, Economics, Finance, Mathematics, or Statistics.

Work Experience:

In the same or similar role., 3-5 years

Skills and Abilities:

  • Ability to effectively communicate both orally and written with customers, team, and management
  • Ability to calculate figures and amounts such as interest, percentages, and volume
  • Adequate knowledge of MS Office: Word, Excel, Outlook, PowerPoint.
  • Ability to read, analyze, and interpret common metrics used to measure and monitor operational performance, define problems, collect data, establish facts, draw valid conclusions, and provide concise and clear communication with a wide audience of internal departments
  • Developing knowledge of the cash management industry, including systems, products, and services
  • Ability to perform multiple tasks in a fast-paced environment
  • Solid organizational skills and attention to detail
  • Excellent verbal and written communication skills

This position is location-dependent and the job is in Florham Park, NJ.

The hours for this role are Monday - Friday 10:30 AM - 7:00 PM which offers a shift differential in pay.

This role requires a credit check.

Diversity & EEO Statements:

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Working Conditions:

Frequent Minimal physical effort such as sitting, standing, and walking. Occasional moving and lifting equipment and furniture are required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, and climb ladders.

Employer Rights:

This job description does not list all the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Bachelor of Science (BS) English 3 to 5 years of relevant work experience

Primary Location: Florham Park, New Jersey, United States of America

Other Locations: New Jersey-Florham Park

As a part of our commitment to the health and safety of our employees and clients, we have implemented COVID-related health and safety requirements for our workforce. These requirements may include all or some combination of: disclosing your vaccination status, being fully vaccinated, regular testing, mask wearing and social distancing. As you go through our selection process, the requirements will be clearly disclosed to you.


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