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Quality Control, Associate Risk Management

Apply Req ID: 2000604 Date posted 02/06/2020
Quality Control, Associate Risk Management-2000604


Santander’s Commercial Banking Division is an active provider of capital, treasury management and risk management solutions to thousands of small and mid-sized companies in the northeast and across the country. We also have expertise and provide service to specific industry sectors including real estate, asset based lending, energy, education, health care and government.

Our clients rely on the strength of Santander’s balance sheet and the degree to which our relationship managers understand their businesses in order to develop the most relevant and compelling solutions. In addition, Santander’s significant international presence in regions around the world uniquely positions us to help companies grow their business, both near and far.

The Commercial Bank’s Quality Control (QC) function is owned and managed by the first line of defense (1st LOD). The goal of QC is to ensure that risks are being managed in alignment with risk tolerance and appetite through the consistent application of the bank’s standards, regulatory compliance, and adherence to policies and procedures. QC will promote an environment of high standards by seeking to reduce or eliminate errors before they can make a significant impact.

Duties & Responsibilities:
  • Execute QC testing and monitoring requirements based on documented sampling methodologies, test scripts, and reporting dashboards.
  • Assist with drafting the scope, defining the sampling methodology, writing test scripts, and reporting for new QC processes.
  • Assist the Business and Operation teams with remediating findings and providing clarification on policy or procedure requirements.
  • Support the QC manager to identify, develop and document corrective action plans for noted trends or deficiencies.
  • Travel, as required, to perform quality control review of all applicable lines of business and offices.
  • Partner with the business to enhance or implement controls to address deficiencies.
  • Participate in special projects as directed by the QC Manager.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.


  • Bachelor's Degree; Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.
  • 5 to 9 years prior experience with a Commercial Banking Portfolio Management or Loan Administration, Internal Audit, Risk Management, Quality Assurance or Quality Control.
  • Proficiency with Microsoft Office Suite including Excel, PowerPoint, Word, and Visio.
  • Ability to build positive relationships with team members across the organization.
  • Ability to interact successfully with a variety of business partners across the organization including sales, underwriting, portfolio monitoring, loan administration, legal, compliance, technology and operations, to ensure risks are mitigated and compliance with relevant policies and procedures.
  • Strong organizational skills with the ability to work in dynamic environment, that demands the ability to manage multiple, and often competing priorities.
  • Understand complex business processes, risks and controls in manual / automated environment.
  • Attention to detail in addition to strong analytical and problem solving skills
  • Strong oral and written communication skills and the ability to summarize and present complex information and issues succinctly for the required target audience.


:Business Control

Primary Location

:New Jersey-Florham Park-200 Park Avenue - 06400 - Florham Park


:Commercial Banking (4700)



Job Posting

:Jul 6, 2020, 6:58:36 PM


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